made to order – production & shipping information
Production Time:
Please allow 8 months for your piece to be lovingly crafted and shipped. Each garment is made-to-order with exceptional care.
Shipping:
All orders come with free shipping, worldwide. Delivery times vary from 1-7 days depending on your location (excluding unexpected delays).
Express Service:
Need your piece for a special event sooner than 8 months? Message us to discuss rush order possibilities—We will see if we can accommodate your timeline. Additional fees may apply based on timeline and availability.
fitting
In Person
If you are able to travel to our Kent studio, then you are welcome to have an in-person fitting with us. Here we can ensure everything is fitting as you wish, as well as hem the skirt to correct length.
Remote
Alternatively, we can hem the skirt to the measurements you provide.
how to measure yourself
Waist:
Usually the narrowest area of your torso, slightly above your belly button.
Length:
From your waist, to the floor. If you already have the shoes you will be wearing with this skirt, you should take this measurement whilst wearing these. Alternatively, this information can be added later when we hem the gown.
made to order – returns and exchanges policy
Returns and exchanges not accepted.
Due to the custom nature of all our made to measure pieces, we are unable to accept returns or exchanges.
If you have any questions, please see our Returns & Exchanges Policy.
care instructions
Dry Cleaning
Choose a dry cleaner specialising in bridal wear for the best results.